From your end, the design process means asking you many questions. We need to understand your travel goals and preferences for any given trip. 

On our end, the design process is like a jigsaw puzzle that involves literally hundreds, sometimes thousands, of small steps. It includes hours of research, record-keeping, negotiations, and communication. 

Especially for trips longer than 2 days, there is a trip architecture (or design) to consider. Think of designing a home. It is easy to focus on the pretty “house.” But without the underpinnings and planning for plumbing and electricity, etc., the home is not functional. The same is true for any trip. There is the basic goal of the trip, such as going to Italy. Then, there are hundreds of activities for your trip to function better than you could imagine.

We are compensated in two ways: 

1. Most importantly, we work for you. Your best interests are our paramount concern. We want you to come back, see us as a trusted partner and advisor, and to refer us. Just as you pay any other service provider, you compensate us for our time, research capabilities, industry and other expertise, as well as the many important relationships we have developed over five decades.
   
   2. In some instances, in return for helping them with your reservations and ensuring that they also serve you well, partners may renumerate us for handling your reservations.